Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our customer assistance staff is trained to swiftly attend to all our Linux shared website hosting packages customers’ queries and support demands. Through our ticketing system, it is also possible to submit your request and a support staff member will, no doubt go back to to you in less than max 60 minutes. In reality, practice has confirmed that the average solution time is 20 min.

  • Top quality support service
  • A Top–quality Support Service

  • Get in touch with us anytime required. Our staff of employees will undoubtedly be on the web for you 24x7x365 to answer to all of your doubts and to deal with any issue you will have. You also can open a tech support ticket from the Advance Computer Group Control Panel or send us an e–mail message anytime. In addition, on business days, you could ring us or take advantage of the online chat alternative.

  • Intuitive help center
  • An Intuitive Help Section

  • We have integrated a substantial information base into the Control Panel which enables you to get effective step–by–step recommendations any time. Each section of the Control Panel has its own contextual guide area offering a group of how–to content articles. We have also organized video tutorials to give you a greater visual representation of the simplest way to complete any given procedure.